They will either settle an amount with you or appoint a supplier to replace the items for you like they did with me, although you may be able to cash settle some things (like I did with the PS3). boxes, pictures or on-line orders) for much of it. You will need receipts or proof of purchase (i.e. They didn't care what games they replaced with, so I swapped a few. One thing I also did was swapped a couple of games. I initially demanded another game to make up the difference between the 60 and 40 which they agreed, but then they also offered a cash settlement which I took as I could then get a bundle with 2 new games. The worst was my wife's wedding and engagement rings that they took.Ĭouldn't get another 60GB so last week got a 40GB one. PS3, Wii, DS, PSP, Laptop, all sorts taken. I feel for you mate, the exact same thing happened to me just before Xmas.
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